Privacy policy
Effective Date: [01/01/2021]
Last Updated: [09/23/2025]
DS Music Productions, doing business as DS Music Store (“DS Music Store,” “we,” “our,” or “us”), respects your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from dsmusicstore.com.
By using our website, you agree to the practices described in this Privacy Policy.
If you do not agree, please discontinue use of our website.
1. Information We Collect
We collect the following types of information:
A. Information You Provide
When you interact with our website, you may provide us with:
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Contact details: name, email address, phone number, billing/shipping address
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Account details: username, password, preferences, purchase history
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Payment information: credit/debit card details, PayPal, or other payment methods (processed securely by third-party providers — we do not store full payment card information)
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Customer support inquiries: messages, feedback, or order-related communications
B. Information Collected Automatically
When you browse or interact with our website, we automatically collect:
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Device information: IP address, browser type, operating system
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Usage data: pages viewed, products viewed, time spent on site
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Cookies and tracking technologies: to improve your browsing experience and personalise content (see Section 8 for more about cookies).
C. Information from Third Parties
We may receive data from:
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Payment processors such as Shopify Credit/Debit Card Payment Gateway, Shop Pay, Shop Pay Instalments, PayPal, Amazon Pay, Google Pay and Apple Pay
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Analytics and marketing partners like Google Analytics or Facebook Ads
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Shipping carriers to update delivery and tracking information
2. How We Use Your Information
We use your information to:
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Process and fulfill orders for CDs, DVDs, digital downloads, and licenses
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Provide customer support and respond to inquiries
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Improve our website and optimize user experience
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Send important updates about your order, account, or policy changes
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Marketing communications (only with your consent, where required)
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Detect and prevent fraud or unauthorised transactions
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data.
However, we may share your information with trusted third parties when necessary to operate our business:
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Payment processors for secure payments (e.g., Shopify Payment Gateway, Shop Pay, PayPal, Amazon Pay)
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Shipping carriers for order delivery and tracking
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Analytics providers to improve our website and marketing
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Legal or government authorities if required by law or to protect our legal rights
All third parties are contractually required to protect your data and use it only for authorized purposes.
4. International Data Transfers
As we ship products worldwide, your information may be transferred to servers located outside of your country.
We take steps to ensure these transfers comply with applicable privacy laws, such as GDPR, and protect your data with appropriate safeguards.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
For U.S. Residents (Including California)
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Right to know what personal data we collect and how we use it
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Right to request deletion of your personal information
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Right to opt out of data sharing for marketing purposes
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Right to non-discrimination for exercising privacy rights
For EU/EEA Residents (GDPR)
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Right to access the personal data we hold about you
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Right to correct or update inaccurate information
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Right to request deletion of your data (“Right to be forgotten”)
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Right to object to certain processing or marketing
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Right to data portability for transferring your information to another provider
To exercise any of these rights, contact us at hello@dsmusicstore.com.
We may require verification of your identity before fulfilling your request.
6. Data Retention
We keep your personal data only as long as necessary to:
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Fulfill your orders and provide customer support
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Comply with legal and tax obligations
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Resolve disputes and enforce agreements
When data is no longer needed, it is securely deleted or anonymized.
7. Security Measures
We implement reasonable technical and organizational measures to safeguard your information, including:
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Secure Socket Layer (SSL encryption) for all transactions
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Limited access to personal data for authorized personnel only
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Regular monitoring for security vulnerabilities
However, no system is 100% secure, and we cannot guarantee absolute protection of your data.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences and account settings
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Improve site performance and usability
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Deliver relevant marketing and ads
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect site functionality.
For more details, please refer to our Cookie Policy (coming soon).
9. Children’s Privacy
Our website is not intended for children under 18.
We do not knowingly collect personal information from minors.
If we discover that we have inadvertently collected such data, we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of these external sites.
We encourage you to read their privacy policies before sharing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, laws, or regulations.
When updates occur, the “Last Updated” date at the top of this page will be revised.
We recommend checking this page regularly to stay informed.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 Email: hello@dsmusicstore.com
📞 Phone: +1 (330) 203-1091
📬 Mailing Address:
DS Music Productions
PO Box 36867
Canton, OH 44735, USA
13. Governing Law
This Privacy Policy shall be governed by and interpreted under the laws of the United States of America, with exclusive jurisdiction in CT, USA.